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Logo _book

Efficient Scheduling

Customer Web Access

Book -2-imageThe customer can schedule appointments, view OEM or dealer recommendations and good/better/best menus, see historical service records, review maintenance reminders and respond to dealer specials. Customers can also select transportation options and preferred service advisors. If AutoLoop Essentials’ Loyalty program is active, the customer will also be able to track and redeem points.

Service Ledger

Our extensive dealer portal allows lane and appointment activity to be monitored to improve customer experience while maximizing advisor efficiency.

Capacity Management

Flexible capacity management including team, skill, duration and appointment-based scheduling has never been easier.

Integrated Marketing

Book _ScreenAutoLoop Essentials reminders, notifications and special service incentive emails link the customer directly to a personalized scheduling experience, increasing online bookings.

Reminders and Alerts

By tracking all communication with the customer, the system facilitates reminders for scheduled appointments, service completion, and other relevant communications.

Management Insights

Dashboards and reporting offer up-to-the-minute status on all scheduling and service activities.

Future Appointments

Lock in customer First and Next appointments with a simple, one-click wizard.

BDC

With AutoLoop Essentials and Book, your BDC will have a powerful new tool, creating accountability and maximizing performance. Easy-to-use dashboards and filters enhance management tracking.

Key Product Features:

  • Online Scheduling
  • Service Ledger
  • Express Lane Management
  • Friendly First Appointment
  • Next Appointment Scheduling
  • Comprehensive Dashboards
  • Multi-Media Communications
  • Good, Better, Best Menus
  • BDC Integration

Autoloop -smartlane

Click here to learn more about SmartLane™.

Using a mobile tablet, you can now greet and check in the customer, complete the walk-around inspection, and make service recommendations with full service menus, all from the service lane (without being tied to a desk). 

SmartLane Key Features:

  • Mobile Reception
  • Walk-around Inspection
  • Photo Capture Options
  • Customizable Checklists
  • Real-time Customer Updates
  • Menu Up-selling
  • Declined Recommendations
  • Service History
  • Customer E-Sign

 

AutoLoop

Book™

Efficient Scheduling

AutoLoop Book is the scheduling standard for dealerships wishing to compete in today’s competitive and web-savvy market. The program supports service scheduling, leading to amazing CSI scores, while enhancing dealer performance and profits. Utilizing a single integrated platform, AutoBook can be activated by dealers using the AutoLoop Essentials package, or can be installed as a standalone service.