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AutoLoop Contact™


Interactive customer communication portal

Get the fastest, most direct line to your service customers with AutoLoop Contact, a dynamic two-way engagement system built on the most immediate communication platform: SMS text messaging. With Contact, you can streamline your service process and keep in close contact with customers no matter where they are.

contact_image_lowres.jpgImmediate and Personal

Average open rates for mobile messages are over 90%, most within 2 minutes of receipt.

Fastest Response Times

Customers send and receive messages faster over text than other media methods—usually in under five seconds.

Automatic Message Management

All communications are tied to the customer and visible to anyone using the system. Conversations are automatically routed to the appropriate service contact.

Easy, Instant Opt-In

Customers respond to a dealership opt-in communication from their cell phone and are sent a confirmation reply within seconds.

Fully Integrated

Enhance service communications with the ability to connect with customers from any component of the AutoLoop Suite.

Total Customer Engagement at your Fingertips

Texting is a powerful—and often preferred—means of communication for customers. With AutoLoop Contact, you respond to customers right when they contact you—no waiting for email lag or playing phone tag.

Loyal customers can easily opt‐in to receive service updates or parts photos, request appointments or even open a live chat. And since Contact is fully integrated, you can quickly and easily engage customers and answer questions from anywhere within the AutoLoop suite.

AutoLoop

AutoLoop Contact™

Interactive customer communication portal

Get the fastest, most direct line to your service customers with AutoLoop Contact, a dynamic two-way engagement system built on the most immediate communication platform: SMS text messaging. With Contact, you can streamline your service process and keep in close contact with customers no matter where they are.